:root{
  --bg:#0A0D14; --panel:#111621; --panel2:#161D2B; --line:rgba(255,255,255,.09);
  --line2:rgba(255,255,255,.16); --text:#EEF2F8; --muted:#93A0B5; --dim:#6C7A90;
  --cyan:#3EE0F0; --violet:#8B5CFF; --green:#3ED598; --amber:#FFC13D; --red:#FF6B6B;
  --radius:14px; --san:'Manrope',system-ui,-apple-system,'Segoe UI',sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
body{background:var(--bg);color:var(--text);font-family:var(--san);font-size:14.5px;line-height:1.55;-webkit-font-smoothing:antialiased}
a{color:var(--cyan);text-decoration:none}
button,input,select,textarea{font-family:inherit;font-size:inherit;color:inherit}
::-webkit-scrollbar{width:10px;height:10px}
::-webkit-scrollbar-thumb{background:#222c3d;border-radius:8px}

.login-wrap{min-height:100vh;display:grid;place-items:center;padding:24px;
  background:radial-gradient(900px 500px at 80% -10%,rgba(62,224,240,.10),transparent 60%),radial-gradient(700px 600px at -10% 100%,rgba(139,92,255,.12),transparent 60%)}
.login{width:100%;max-width:400px;background:var(--panel);border:1px solid var(--line);border-radius:20px;padding:30px}
.login h1{font-size:20px;font-weight:800;letter-spacing:-.02em;margin-bottom:6px}
.login p{color:var(--muted);font-size:13px;margin-bottom:20px}
.brand-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:linear-gradient(135deg,var(--cyan),var(--violet));margin-right:8px;vertical-align:middle}

.shell{display:grid;grid-template-columns:236px 1fr;min-height:100vh}
.side{background:#0C111A;border-right:1px solid var(--line);padding:18px 14px;display:flex;flex-direction:column;gap:4px;position:sticky;top:0;height:100vh;overflow:auto}
.side .logo{font-weight:800;font-size:15px;letter-spacing:-.02em;padding:6px 10px 14px}
.side .logo small{display:block;font-weight:600;font-size:11px;color:var(--muted);letter-spacing:.04em;text-transform:uppercase;margin-top:3px}
.nav{display:flex;align-items:center;gap:10px;padding:9px 11px;border-radius:10px;color:var(--muted);font-weight:600;font-size:13.5px;cursor:pointer;border:1px solid transparent}
.nav:hover{background:rgba(255,255,255,.04);color:var(--text)}
.nav.active{background:rgba(62,224,240,.10);border-color:rgba(62,224,240,.28);color:var(--text)}
.nav .ic{width:16px;text-align:center;opacity:.9}
.nav .cnt{margin-left:auto;background:var(--red);color:#0A0D14;font-size:11px;font-weight:800;border-radius:20px;padding:1px 7px}
.side .sep{height:1px;background:var(--line);margin:10px 4px}
.side .who{margin-top:auto;padding:10px;border-top:1px solid var(--line);font-size:12px;color:var(--muted)}
.main{padding:22px 26px 60px;max-width:1280px;width:100%}
.top{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px;flex-wrap:wrap}
h1.page{font-size:20px;font-weight:800;letter-spacing:-.02em}
.sub{color:var(--muted);font-size:13px;margin-top:2px}

.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px}
.card+.card{margin-top:14px}
.card h3{font-size:14px;font-weight:800;margin-bottom:12px;letter-spacing:-.01em}
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.g-side{grid-template-columns:minmax(0,1fr) 380px}
.grid>*{min-width:0}
@media(max-width:1100px){.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.g-side,.g3{grid-template-columns:minmax(0,1fr)}}
@media(max-width:760px){.shell{grid-template-columns:1fr}.side{position:static;height:auto;flex-direction:row;flex-wrap:wrap;overflow:visible}.side .who,.side .logo{width:100%}.g2,.g4{grid-template-columns:minmax(0,1fr)}.main{padding:16px}}

.kpi{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px}
.kpi .v{font-size:26px;font-weight:800;letter-spacing:-.03em;line-height:1.1}
.kpi .l{color:var(--muted);font-size:12px;margin-top:4px}
.kpi .d{font-size:11.5px;margin-top:8px;color:var(--dim)}
.kpi.good .v{color:var(--green)} .kpi.warn .v{color:var(--amber)} .kpi.acc .v{color:var(--cyan)}

.btn{background:rgba(255,255,255,.06);border:1px solid var(--line2);border-radius:10px;padding:8px 14px;font-weight:700;font-size:13px;cursor:pointer;transition:.15s;display:inline-block}
.btn:hover{background:rgba(255,255,255,.11)}
.btn.pri{background:linear-gradient(135deg,var(--cyan),var(--violet));border-color:transparent;color:#08111A}
.btn.pri:hover{filter:brightness(1.08)}
.btn.sm{padding:5px 10px;font-size:12px;border-radius:8px}
.btn.danger{border-color:rgba(255,107,107,.5);color:var(--red)}
.btn:disabled{opacity:.5;cursor:not-allowed}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.spread{justify-content:space-between}

.input,select,textarea{width:100%;background:#0C111A;border:1px solid var(--line2);border-radius:10px;padding:9px 12px;outline:none}
.input:focus,select:focus,textarea:focus{border-color:var(--cyan)}
label.f{display:block;margin-bottom:12px}
label.f span{display:block;font-size:12px;color:var(--muted);margin-bottom:5px;font-weight:600}
textarea{min-height:90px;resize:vertical;line-height:1.5}

table{width:100%;border-collapse:collapse}
th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--dim);font-weight:700;padding:8px 10px;border-bottom:1px solid var(--line)}
td{padding:10px;border-bottom:1px solid rgba(255,255,255,.05);vertical-align:top;font-size:13.5px}
tr.clickable:hover td{background:rgba(255,255,255,.03);cursor:pointer}
.tbl-wrap{overflow-x:auto}

.badge{display:inline-block;padding:2px 9px;border-radius:20px;font-size:11.5px;font-weight:700;border:1px solid var(--line2);color:var(--muted);white-space:nowrap}
.badge.green{background:rgba(62,213,152,.12);border-color:rgba(62,213,152,.4);color:var(--green)}
.badge.red{background:rgba(255,107,107,.12);border-color:rgba(255,107,107,.4);color:var(--red)}
.badge.amber{background:rgba(255,193,61,.12);border-color:rgba(255,193,61,.4);color:var(--amber)}
.badge.cyan{background:rgba(62,224,240,.12);border-color:rgba(62,224,240,.4);color:var(--cyan)}
.badge.violet{background:rgba(139,92,255,.14);border-color:rgba(139,92,255,.45);color:#B79BFF}

.muted{color:var(--muted)} .dim{color:var(--dim)} .small{font-size:12.5px}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12.5px}
.pre{white-space:pre-wrap;word-break:break-word}

.chat{display:flex;flex-direction:column;gap:10px;max-height:560px;overflow:auto;padding:4px}
.msg{max-width:78%;padding:10px 13px;border-radius:14px;white-space:pre-wrap;word-break:break-word;font-size:13.5px;line-height:1.5}
.msg.consumer{align-self:flex-end;background:linear-gradient(135deg,rgba(62,224,240,.18),rgba(139,92,255,.18));border:1px solid rgba(62,224,240,.25)}
.msg.agent{align-self:flex-start;background:var(--panel2);border:1px solid var(--line)}
.msg.operator{align-self:flex-start;background:rgba(62,213,152,.10);border:1px solid rgba(62,213,152,.35)}
.msg .meta{display:block;font-size:10.5px;color:var(--dim);margin-top:6px;letter-spacing:.02em}
.composer{display:flex;gap:8px;margin-top:12px}
.composer .input{flex:1}

.bar{height:8px;border-radius:6px;background:rgba(255,255,255,.07);overflow:hidden}
.bar i{display:block;height:100%;background:linear-gradient(90deg,var(--cyan),var(--violet))}
.spark{display:flex;align-items:flex-end;gap:4px;height:64px;margin-top:18px}
.spark div{flex:1;background:linear-gradient(180deg,var(--cyan),rgba(139,92,255,.5));border-radius:4px 4px 0 0;min-height:3px;position:relative}
.spark div span{position:absolute;top:-16px;left:0;right:0;text-align:center;font-size:10.5px;color:var(--muted)}
.legend{display:flex;gap:10px;flex-wrap:wrap;margin-top:10px;font-size:11.5px;color:var(--muted)}

.modal-bg{position:fixed;inset:0;background:rgba(4,6,11,.72);display:grid;place-items:center;padding:20px;z-index:50}
.modal{background:var(--panel);border:1px solid var(--line2);border-radius:18px;max-width:820px;width:100%;max-height:88vh;overflow:auto;padding:22px}
.modal h2{font-size:17px;font-weight:800;margin-bottom:4px}
.close{float:right;cursor:pointer;color:var(--muted);font-size:20px;line-height:1}

.toast{position:fixed;right:18px;bottom:18px;background:var(--panel2);border:1px solid var(--line2);border-left:3px solid var(--cyan);border-radius:12px;padding:12px 16px;z-index:80;max-width:380px;box-shadow:0 12px 40px rgba(0,0,0,.5)}
.toast.err{border-left-color:var(--red)}
.empty{text-align:center;color:var(--dim);padding:34px 10px;font-size:13.5px}
.pill{display:inline-flex;align-items:center;gap:6px;background:rgba(255,255,255,.05);border:1px solid var(--line);border-radius:20px;padding:4px 11px;font-size:12px;font-weight:600;cursor:pointer}
.pill.on{background:rgba(62,224,240,.14);border-color:rgba(62,224,240,.4);color:var(--text)}
.notice{background:rgba(255,193,61,.09);border:1px solid rgba(255,193,61,.32);border-radius:12px;padding:11px 14px;font-size:12.5px;color:#FFD98A}
.ok-notice{background:rgba(62,213,152,.09);border:1px solid rgba(62,213,152,.32);border-radius:12px;padding:11px 14px;font-size:12.5px;color:#8DEFC4}
.drop{border:1.5px dashed var(--line2);border-radius:14px;padding:26px;text-align:center;color:var(--muted);cursor:pointer;transition:.15s}
.drop:hover,.drop.over{border-color:var(--cyan);background:rgba(62,224,240,.05);color:var(--text)}
.kv{display:grid;grid-template-columns:150px minmax(0,1fr);gap:6px 12px;font-size:13px}
.kv div:nth-child(odd){color:var(--muted)}
@media print{.side,.top .btn,.composer{display:none}body{background:#fff;color:#000}.card{border-color:#ddd}}